The Problem with AI Investments
"We need to invest in AI" – but how do you measure success? I recommend measuring AI ROI across three dimensions: Efficiency ROI (time and cost savings), Quality ROI (improved decisions and products), and Strategic ROI (new business opportunities).
A Practical Framework
Define a baseline, set 3–5 measurable KPIs, use a control group where possible, include total cost of ownership, and plan for a 12–24 month time horizon.
Want to develop a business case for your AI initiative? Learn more about my AI Consulting offering.